Policies & Legal Information

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📄 1. Terms & Conditions

Last Updated: [2/september/2025]

Welcome to Enderine. By accessing or using our website (www.enderine.com) and purchasing our products, you agree to comply with the following Terms & Conditions:

  1. Use of Website

    • You agree to use this website only for lawful purposes.

    • Any misuse, fraudulent activity, or unauthorized access is strictly prohibited.

  2. Product Information

    • We make every effort to display accurate product descriptions, sizes, and colors. However, slight variations may occur due to lighting or screen differences.

  3. Pricing & Payment

    • All prices are listed in INR (₹).

    • We reserve the right to change prices at any time without prior notice.

    • Payments are processed securely through our payment partners (Razorpay, UPI, Cards, Net Banking, Wallets, etc.).

  4. Orders & Shipping

    • Orders will be confirmed only after successful payment.

    • Shipping timelines may vary based on your location. You will receive tracking details once dispatched.

  5. Returns & Refunds

    • Returns, refunds, and exchanges are governed by our Return & Refund Policy 

  6. Intellectual Property

    • All content, logos, and designs on this site are owned by Enderine and may not be copied without permission.

  7. Limitation of Liability

    • Enderine shall not be liable for indirect or incidental damages arising from use of our products or website.

  8. Governing Law

    • These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in [DURGAPUR/WESTBENGAL].

 

 

 

 

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📄 2. Privacy Policy

 

Last Updated: [2/september/2025]

At Enderine, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data.

  1. Information We Collect

    • Name, email, phone number, shipping/billing address.

    • Payment details (processed securely by Razorpay, not stored by us).

    • Device, browser, and cookie information for improving user experience.

  2. How We Use Your Data

    • To process orders, payments, and deliveries.

    • To provide customer support.

    • To send promotional emails and updates (only if you opt-in).

  3. Data Protection

    • We use secure servers and SSL encryption to protect your information.

    • We never sell or share your personal data with third parties, except for order fulfillment and legal compliance.

  4. Cookies

    • Our website uses cookies to enhance user experience. You can disable cookies in your browser settings.

  5. Third-Party Services

    • Payments are handled by Razorpay and comply with RBI and PCI-DSS security standards.

  6. Your Rights

    • You may request access, correction, or deletion of your personal data by contacting us  .                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          

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📄 3. Return & Refund Policy

Last Updated: [2/september/2025]

We want you to love your purchase from Enderine. If you are not satisfied, our Return & Refund Policy is as follows:

  1. Returns

    • Eligible for return within 7 days of delivery.

    • Products must be unused, unworn, unwashed, and in original packaging with tags.

    • Certain items (intimates, accessories, sale items) are non-returnable.

  2. Refunds

    • Once we receive and inspect the returned item, a refund will be initiated.

    • Refunds are processed to the original payment method within 7–10 business days.

  3. Exchanges

    • You can request an exchange for size or color (subject to stock availability).

  4. Damaged/Defective Items

    • If you receive a defective or wrong item, please contact us within 48 hours with proof (photo/video).

  5. Return Shipping

    • Customers are responsible for return shipping costs unless the product is defective/damaged.

  6. Contact Us

    • For any queries regarding returns or refunds, contact us at:
      📧 Email: contact@enderaine.com

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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